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Frequently Asked Questions
The following questions are questions that we commonly receive from
people using our programs. Use the table of contents to quickly find what
you are looking for. Click a table of contents link to jump directly to
support information on that item.
Table of Contents
Downloading and Installing
Uninstalling
Downloading and Installing
Q: How do I download and install one of your programs?
A: Follow this procedure:
- From one of our product pages such as 3D Hand Clock located at http://www.brightbug.com/handclock.html find and click the "Download" icon.
- A new window will pop up called "File Download". There will be an "Open", "Save", and "Cancel" button. Click "Open".
- The installation program will start to download as soon as you click "Open". Once the download is complete the installation program will automatically run.
- At this point the install program will guide you through the setup process so you can start using one of our amazing products as quickly as possible.
Uninstalling
Q: How do I uninstall one of your programs?
A: Follow this procedure:
- Click "Start". A new menu will open.
- On the new menu hover over or click on "programs" on the start menu. A new menu will open up.
- Find and hover over "Bright Bug Software".
- Then hover over the type of product such as "Screen Savers".
- Hover over the product name that you wish to uninstall.
- One last new menu will open which will contain a icon and text that reads "Uninstall". Click "Uninstall" to remove the program.
- Method 2:
- Double click on "My Computer" located on your desktop. A new window will open.
- Double click on "Control Panel" in the new window. Another new window will open.
- Double click on "Add/Remove Programs".
- Select the program you wish to uninstall from the list and click uninstall.
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